Privacy Statement

Last updated: November 2025

This Privacy Statement explains how Two Magpies Ltd (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are

Two Magpies Ltd
Address: 34 Queen Eleanore Road, Guildford, Surrey
Email: victoria@2magpies.org.uk
Telephone: 07918191439

We act as the Data Controller for the personal information you provide to us.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity data: name, date of birth, job title

  • Contact data: address, email, phone number

  • Financial data: payment details, invoices (if applicable)

  • Technical data: IP address, browser type, cookies, website analytics

  • Usage data: how you use our website or services

  • Any other information you choose to provide to us

3.  How We Collect Your Information

We collect data in the following ways:

  • Directly from you (e.g., forms, emails, phone calls)

  • Automatically through our website (via cookies and analytics tools)

  • From third parties where legally permitted

4. How We Use Your Personal Data

We use your data for the following purposes:

  • To provide and manage our services

  • To process payments and invoices

  • To communicate with you about your account or enquiries

  • To improve our website, services, and user experience

  • To comply with legal or regulatory obligations

We will only use your personal data where we have a lawful basis, such as:

  • Your consent

  • Performance of a contract

  • Compliance with a legal obligation

  • Legitimate interests

5. How We Share Your Information

We may share your data with:

  • Service providers or contractors who assist in delivering our services

  • Payment processors

  • Legal or regulatory authorities when required

  • Other third parties only with your consent or when allowed by law

We do not sell personal data.

6. International Transfers

If we transfer your personal data outside the UK, we ensure it is protected with appropriate safeguards, such as:

  • Adequacy decisions

  • Standard Contractual Clauses

  • Other approved mechanisms

7. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, including for compliance with legal, accounting, or reporting requirements.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Request restriction of processing

  • Data portability

  • Withdraw consent at any time (where relevant)

To exercise these rights, contact us using the details above.

9. Security Measures

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

10. Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For details, see our Cookie Policy.

11. How to Contact Us

If you have any questions or concerns about this Privacy Statement or how your data is handled, contact:

Email: victoria@2magpies.org.uk

12. Complaints

If you're unhappy with how we handle your data, you can make a complaint to:

Information Commissioner’s Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113